Shipping & Returns

Shipping

**Mainland France** • Tracked Colissimo: €5.90 (free over €75) • Delivery: 3-5 business days **Europe** • Shipping: from €12 • Delivery: 5-10 business days

Returns

You have 30 days after receipt to return your order. Products must be returned in their original condition, unopened for chemical products.

**Return procedure:** 1. Contact us at contact@maisonpicturale.com 2. We send you a prepaid return label 3. Drop off the parcel at a pickup point 4. Refund within 14 days of receipt

Exchanges

For an exchange, contact our customer service. We will guide you to the right product and arrange the exchange at no additional cost.

Damaged Products

If your parcel arrives damaged, take photos and contact us within 48 hours. We will arrange an immediate replacement or refund.